GENERAL INFORMATIONS
• Our WiFi is available all day in your room, reception, bar and pool area.
• All rooms have a minibar, Nespresso coffee machine and kettle so you can enjoy a variety of drinks. Every day we
replenish a bottle of water, coffee capsules and tea bags for your convenience.
• Air conditioning system always available.
• We recommend that all valuables be stored in the safe box available in each room, which can be properly locked for
the safety of your belongings.
• We have cots available for babies.
• To help us in our mission to conserve water and energy, please leave the bath and pool towels you wish to change on
the bathroom floor. Towels left elsewhere will not be replaced. 1 pool towel per person is provided in the room every day.
Portuguese amenities and hairdryer available. If you need hygiene items, please let us know.
• Our team will visit you to clean your room. If you wish not to be disturbed, please use the signage at the entrance to your
room.
• Laundry service available from 9:00 am to 5:00 pm.
• Luggage service.
• The main pool is heated and has salt water, opening hours are from 8:00 am to 8:30 pm. The private pools are not heated
and none of them are supervised. They are treated and monitored regularly to guarantee water quality. It is prohibited
to dive or jump and use inflatable mattresses and floats. For safety reasons, the use of glass near swimming pools is not
permitted. Conversas de Alpendre is not responsible for any accidents that occur in the pool areas.
• Check-in is available from 4pm and check-out is until 12pm. If you require a late check-out please let us know and we will do
our best to try and accommodate your request.
• Smoking is only permitted in outdoor areas and in designated areas. Smoking is completely prohibited in rooms
and in common areas.
• Pets are not allowed.
• Start your day with our breakfast, available from 8:30 am and with no end time.
• In the restaurant and in all common areas, the customer must ensure that they do not disturb other guests, as well as
wearing appropriate clothing and footwear.
• We cannot store, prepare or heat our customers' food in our kitchen for food safety reasons.
• For safety and hygiene reasons, it is not permitted to consume food and drinks not provided by Conversas de
Alpendre in common areas and rooms.
• We accept, upon request, the occasional consumption of wines or other alcoholic beverages brought by customers,
subject to corkage service.
• Conversas de Alpendre reserves the right to be compensated for any damages or losses caused by people and acts that put
its property at risk. The costs of repairing or replacing Conversas de Alpendre goods, resulting from damage or loss,
will be charged to the customer. Conversas de Alpendre is not responsible for any loss, damage or misplacement of any
material left by customers during their stay.
Cancellation Terms:
- January, February, March, November, December: 2 days (penalty 1st night)
- April, May, October: 5 days (penalty 50% of total stay)
- June, July, September: 7 days (penalty 100% of total stay)
- August: 14 days (penalty 100% of total stay)
- The penalty for no-show is always 100% of total stay
We hope you enjoy your stay with us and all the amenities we offer to make your stay as comfortable as possible.